Privacy Policy

Privacy Policy

Last Updated: 10/16/2025

  1. Introduction

Brick by Brick Breakthroughs ADHD Coaching LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and protect your information when you visit our website [https://www.brickbreakthroughs.com/] (the “Site”).

By using this Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately cease using the Site.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, billing information, payment card information, and any other details you voluntarily provide when booking sessions, subscribing to emails, or communicating with us.

  • Usage Information: IP address, browser type, operating system, device identifiers, time zone, pages visited, referring/exit pages, date and time stamps, clickstream data, and other technical information automatically collected through cookies and similar tracking technologies.

  • Transactional Information: Payment details, session purchases, and communication history related to services.

  1. How We Collect Information

We collect information:

  • Directly from you when you complete forms, book sessions, or communicate with us.

  • Automatically through cookies, web beacons, analytics tools, and Squarespace’s built-in website tracking.

  • From third-party providers we use to facilitate operations, including:

    • Google Workspace Tools: for business communications and data management.

    • Zoom: for virtual sessions.

    • Stripe: for secure payments.

    • Flodesk: for newsletters, if you subscribe.

    • Squarespace: for website hosting and analytics.

We may also use accounting or invoicing software (such as QuickBooks or similar platforms) for internal recordkeeping and financial management purposes. While these systems may contain transaction information and business records, they are not used to collect client information directly from the Site.

  1. How We Use Your Information

We use the information we collect for the following purposes, based on the following legal grounds: (a) to perform our contract with you and provide the services you have requested; (b) to comply with our legal obligations; (c) for our legitimate business interests; and (d) with your consent where required by law. Specifically, we use your information to:

  • Deliver and manage coaching services.

  • Process payments through Stripe.

  • Communicate with you about sessions, scheduling, or updates.

  • Improve our services and Site functionality.

  • Send newsletters or marketing communications if you opt in.

  • Comply with legal requirements, prevent fraud, protect our legal rights, and respond to lawful requests from public authorities.

  1. Sharing Your Information

We only share your information with trusted third-party service providers necessary to operate our business, as listed above. These third parties are contractually obligated to protect your information and may only use it to provide services to us. These third parties maintain their own privacy practices, and we encourage you to review their privacy policies. We may also disclose your information: (a) to comply with legal obligations, court orders, or government requests; (b) to enforce our rights or protect our property; (c) to protect the safety of our users or the public; (d) in connection with a merger, acquisition, or sale of assets, in which case the acquiring entity will be bound by this Privacy Policy; or (e) with your explicit consent.

  1. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.Data Retention and Security

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and regulatory obligations (including tax and accounting requirements), resolve disputes, enforce our agreements, and as otherwise permitted or required by law. Generally, we retain personal information for two years after the conclusion of our business relationship unless a longer retention period is required by law. We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive data in transit and at rest where feasible, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised or you become aware of any security vulnerability, please contact us immediately at the contact information provided below. We will investigate and take appropriate action in accordance with applicable data breach notification laws.

Please note that clients should avoid sharing sensitive medical or diagnostic information through unencrypted forms or email to protect confidentiality.

  1. Minors

Our services and Site are not intended for, nor directed to, individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18 without parental consent, we will take steps to delete such information as soon as reasonably practicable. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately at coaching@brickbreakthroughs.com.

  1. International Access

Our services are primarily for clients in the United States. Our servers and data storage facilities are located in the United States. If you access our Site or use our services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Site or services, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy and applicable U.S. law. If you do not consent to such transfer and processing, please do not use our Site or services.

  1. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on this Site with a new “Last Updated” date and, where required by law or where we deem appropriate, by sending you an email notification to the address you have provided or by posting a notice on our Site. Any changes will be effective immediately upon posting the updated Privacy Policy unless otherwise specified. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Brick by Brick Breakthroughs ADHD Coaching LLC

20079 Stone Oak Parkway STE 1105-184

San Antonio, Texas 78258

coaching@brickbreakthroughs.com

For privacy-related inquiries and requests, we aim to respond within thirty (30) calendar days of receipt, as required by applicable law. In some cases, we may require additional time to process your request, in which case we will notify you of the extension and the reason for the delay.